http://publicstrategist.com/2009/03/before-you-can-find-a-solution-you-need-to-be-clear-about-the-problem/ Working to make government work better Fri, 17 Feb 2012 13:35:28 +0000 hourly 1 http://publicstrategist.com/2009/03/before-you-can-find-a-solution-you-need-to-be-clear-about-the-problem/comment-page-1/#comment-24 paul canning Tue, 03 Mar 2009 14:20:04 +0000 http://publicstrategist.com/?p=22#comment-24 Brecht indeed :} This is a good round up. I haven't blogged much about this but I have the feeling too much is being invested in one person. Plus there are a lot of other things, basic things, getting left behind whilst the focus is on 'engagement'. It's very easy to forget the 'customers' and I think there's lots of other stuff they want from government besides being asked to engage. This is why if I was suggesting anything as a 'priority' it would be 'plotting to get John Suffolk sacked'! Actually, I'll go and add that to Steph's list ... Brecht indeed :}
This is a good round up. I haven’t blogged much about this but I have the feeling too much is being invested in one person. Plus there are a lot of other things, basic things, getting left behind whilst the focus is on ‘engagement’. It’s very easy to forget the ‘customers’ and I think there’s lots of other stuff they want from government besides being asked to engage. This is why if I was suggesting anything as a ‘priority’ it would be ‘plotting to get John Suffolk sacked’!
Actually, I’ll go and add that to Steph’s list …

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