Real understanding lies in finding simplifications that bring order to disparate facts. People in the middle of events often know less about them than those watching from the outside, which is why interviews with senior business figures inform us about what these people think rather than what is happening. John Kay
The divide isn’t digital. Joanne Jacobs
All models are wrong but some are useful. George Box
If people feel atomised, no amount of technology will make them engaged. Nick Temple, quoted by Sharon O’Dea [attributed following the helpful comment from Andrew Curry below]
Having a strategy is the easy bit, it’s making it work that’s difficult. Bruce Thompson (with thanks to @FlipChartFT) Or, in reverse If you think formulating strategy is the hard part, you haven’t tried delivering it Jon Ayre
Government is a fascinating study in unintended consequences. Steph Gray (with thanks to Rich Watts for the reminder of what a good line it is)
Thinking of computer security in terms of war is a mistake, public health is closer to the right way to look at this problem. Glyn Wintle
The patterns are simple, but followed together, they make for a whole that is wiser than the sum of its parts. Go for a walk; cultivate hunches; write everything down, but keep your folders messy; embrace serendipity; make generative mistakes; take on multiple hobbies, frequent coffee houses and other liquid networks; follow the links; let [...]
Even if people are technologically available, it doesn’t mean they are behaviorally available. Helge Tennø cited by Dan McQuillan
Medicines have to be trialled, before they go on the market, and most fail. In public policy, most ideas have never been tested and trialled, so when they fail, it’s on the largest possible canvas. Geoff Mulgan (quoted by Zoe Williams in the Guardian)